Technical Support Resources:
Information Technology Services

Contact IT Services Assistance Center for issues related to accessing the network on campus, logging into UALR systems (Blackboard, myUALR) or UALR email.
Website: http://ualr.edu/itservices/help/
Telephone: 501-916-3011
Office: Student Union A 105

Blackboard Student Support

Contact Blackboard Student Support for assistance and resources related to accessing courses and troubleshooting Blackboard issues.
Website: http://ualr.edu/blackboard
Telephone: 501-683-7602
Monday - Friday: 8 a.m. to 5 p.m.
After Hours: Contact BB Support

Support Resourses are also available on the Bb Support tab located at the top of this page.

Online Learner Resources:

Blackboard Learn 9.1 Tutorials - Video tutorials covering some of the basic functions completed by students in Blackboard such as submitting an assignment or creating a discussion board post.

Blackboard How To - Tutorials covering essential tools necessary to access course materials, communicate with classmates and your instructor, submit homework, take tests, and check your grades.

Blackboard Student News - Find out the latest and greatest about Blackboard at UALR including service interruptions and updates to tools.

Blackboard Student Success - Tips and tricks for succeeding in the online environment such as time management.

Academic Support Resources:

Ottenheimer Library - Supports the research and information needs of the UALR community, both online and on-campus.

University Writing Center - Helps students find the necessary resources to improve their writing. The UWC serves as a center of encouragement, development, and growth in the pursuit of excellence in rhetoric and composition through individual assistance.

Academic Success Center - The Academic Success Center (ASC) houses four specialized programs: Collegiate Success Program, Program for Enhanced Learning, TRiO Ronald McNair Scholars, and TRiO Student Support Services. All programs offer enriching services designed to foster holistic success of students.

Supplemental Instruction Program for Academic Success - This is an academic support program utilizing peer-assisted study sessions to enhance student performance and retention.

Academic Probation Program - Services for students going on academic probation. Offering a structured learning experience to equip students with academic tools, such as proper academic behavior and study skills, that can raise their cumulative GPA towards good academic standing.

Student Handbook - All the policies and procedures related to students at UALR in one handy book.

Student Support Services:


Disability Resource Center - Collaborates with students, faculty, staff, and community members to create usable, equitable, inclusive, and sustainable learning environments.

Advising - Provides a highly personalized approach to academic advisement so students can put their degree in perspective, find the best possible fit, and succeed at UALR.

Career Services - Helps students select an academic major or career, as well as providing resume help, interview preparation and job search strategies. Connects students with career resources and networking opportunities.

Counseling Center - Offers individual counseling to help students gain the skills needed to effectively deal with the experiences of living, growing and learning at UALR.

Financial Aid - Provides guidance through the financial aid process including student loans and scholarships.

Health Services - Walk-in clinic offering cost-effective, accessible health care for students, faculty, and staff of the UALR campus community.

Registration - Step-by-step directions on how to register for classes at UALR.